Delivery cost for all our products is included within the unit price of the item.
We aim to deliver items within five working days (unless otherwise stated on the individual product description), once your order has been completed and paid for in full. If you would like delivery to take place at a date further into the future (i.e. further than in five days time of order placement), we will aim to have the Product delivered on the exact date specified. However, we work on a best effort basis only, which means that we commit ourselves to delivery within two working days of date specified.
Ordering Multiple Items delivered to one address
A discount may be given when ordering multiple items to one single address. Please contact us prior to making your order.
Ordering Multiple Items each delivered to a different address
If you'd like to have items sent to separate addresses, please order separately for each address. No discount will be given for such orders.
General terms of delivery
We may use a third party courier service for delivery. Delivery is only made to individuals aged 18 or over who are capable to receive, inspect and sign for your order. We will not be able to leave goods unattended under any circumstances. Notification to you of delivery is made via e-mail only.
In the event that no one is available to receive your order, a note will be left for them to get in touch with the delivery office for:
• Collection from local distribution point (OR)
• Re-delivery at a mutually agreeable date and time
After a failed delivery attempt, we reserve the right to charge our standard delivery price for re-delivery. We may request payment by the recipient.
We are constantly looking for ways to improve our delivery service and would appreciate your feedback.